We are  proud  to announce that  UBC Edinburgh  has  been  nominated  for the  prestigious  Customer Service Excellence Award by the Flexible Space Association (FlexSA). Receiving this nomination celebrates our team’s commitment to delivering outstanding customer  service to our clients at Forth House, and we are thrilled to be named among the finalists in such a highly competitive category.

The FlexSA  awards  recognise  the  best  in the  flexible workspace  industry,  and  the  Excellence  in Customer Service category highlights centres that go above and beyond to provide exceptional support and create welcoming, productive environments for clients. Centre Manager Cristelle Lawrie shares her delight: “Paula (CSA) and I are so thrilled to be nominated, we work hard to ensure  that  clients feel valued and  supported every step  of the way and  I’m so pleased  to see our work recognised  in this nomination. Fingers crossed we can bring the award home!”

Richard Johnson, Managing  Director of UBC, shared  his pride  in the  team’s  accomplishment: “The nomination for Excellence in Customer  Service is well-deserved  recognition  for the Edinburgh team. Their dedication to creating a positive and supportive  environment shines through in the feedback we receive from clients and is integral to our mission at UBC. I’m incredibly proud of their hard work and commitment.”

We are grateful to the Edinburgh Chamber of Commerce and the local business  community  for their continued support  and encouragement. This nomination would not be possible without our fantastic clients at Forth House, whose trust and feedback inspire us to set incredibly high standards.

As we look forward to the awards ceremony, we remain committed to delivering the highest levels of customer service for the Edinburgh business community. Thank you for being part of our journey!