Clan Gordon, Edinburgh’s leading letting agency, has been recognised for its exceptional customer service and commitment to raising industry standards, securing three prestigious awards in 2024.

The agency received accolades at two major events in the lettings industry:

• Best Letting Agent in Scotland (Bronze) at The Negotiator Awards 2024
• Best Letting Agent in Edinburgh and Best Letting Agent in Scotland (Bronze) at the allAgents 2024 Customer Experience Awards

The Negotiator Awards, often referred to as the “Oscars of Estate Agency”, celebrate excellence across the UK property sector. Judges were impressed with the Leith-based letting agent’s campaign calling for clarity and common-sense measures from the Scottish Government who introduced radical new guidelines around the removal of lead piping at the start of the year.

The allAgents Awards are based solely on customer reviews, making them a true reflection of exceptional client satisfaction.

Ed Paine, Managing Director of Clan Gordon, commented: “These awards are a testament to the dedication, expertise, and hard work of the entire Clan Gordon team. Our commitment to delivering exceptional service to landlords and tenants has once again been recognised – not just by industry experts, but by the clients we serve every day.”

Raising the bar in property management

Clan Gordon’s continued success is built on its proactive approach to property management, transparent communication, and innovative use of technology. Platforms like FixFlo ensure maintenance issues are handled efficiently and transparently, enhancing trust between landlords and tenants.

This recognition highlights Clan Gordon’s mission to provide peace of mind for landlords and high-quality living experiences for tenants in Edinburgh’s competitive rental market.

Focused on the future

With ambitious plans for 2025, Clan Gordon aims to expand its portfolio, further enhance customer experiences, and leverage new technologies to stay at the forefront of the industry. The agency is committed to setting new benchmarks in service excellence and maintaining its reputation as the most trusted voice in Edinburgh’s lettings sector.

Ed Paine added: “We are incredibly grateful to our landlords, tenants, and our amazing team for their continued trust and support. These awards inspire us to push the boundaries even further and continue raising the bar for property management in Edinburgh.”

For more information on Clan Gordon’s award-winning services, visit www.clangordon.co.uk